...in recent months I have found the need to use the services of Geek Squad. The first time a tech came to my home to remove malware from my computer. He was courteous, helpful, respectful, and professional in every way.
Yesterday I hauled my computer over to them to find out why it crashed. Apparently it just wanted to go for a walk in the fresh air because all Geek Squad was able to determine was that if I were using a specific port, I needed an adapter, which was GIVEN to me FREE of charge.
Additionally, I was not charged for the diagnostics. This individual spent at least half an hour with my temperamental computer, which decided to work after our outing. Thankfully, they are located only a few blocks from my home.
I highly recommend these guys and gals.
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